Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense. Customers noticing an issue on the products or anything else on the order, please submit a problem report. The return address is the Printful facility located on your invoice. When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed returns get donated to charity after 30 days. Address Details Unit 3, 3500 Laird Road Mississauga, Ontario L5L 5Y4 Country: Canada  Wrong Address - If you the customer provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. Unclaimed - Shipments that go unclaimed are returned to our facility. Returned by Customer - Contact us before returning any products. We do not refund orders for buyer’s remorse ( which you won't have ). We will offer a refund or replacement product if the shirt is damaged or there is an issue with logo placement.

A: BOOP BUTTON APPAREL partners directly with Printful Canada to maintain strict quality control over every item in our fashion portfolio. By working exclusively with Printful's Canadian location in Mississauga Ontario we eliminate the need for third-party printers, ensuring consistent top-quality products and faster delivery times. This partnership also allows us to offer the best and lowest prices to our customers without compromising on the premium selection featured in our collection.

A: BOOP BUTTON APPAREL partners with the dog rescue community by selecting a different rescue organization each month to support. These rescues are chosen through our extensive associations with numerous professionals and advocates within the dog rescue world. Committed to making a meaningful impact, we donate 50% of all proceeds each month directly to the selected rescue, with no strings attached. This approach allows our customers to contribute to the welfare of dogs in need simply by purchasing from our fashion portfolio, aligning style with purposeful support.